Programme

Tuesday 21 April 2020

09:00 – 10:45 Session 1: Setting the Scene

Opening Remarks

Guillaume Lepecq

CashEssentials

Adapting to the Evolving Cash Landscape

The evolution of the cash landscape
New ways to facilitate access to cash
Optimising NCB cash distribution scheme

Concha Jimenez

Banco de Espana

How the Fed is Planning for the Future of Cash

Environmental scan of the US: cash is not going away; however, how it is used is changing
The Fed’s perspective on what these changes mean to its FedCash mission
How will the Fed accomplish these strategies?

Amy Burr

Cash Product Office Federal Reserve Bank

The New Cash Center of the National Bank of Belgium

State of the art security
Automation of the vault management and the sorting area
Reengineering of the logistics processes

Laurent de Nys

National Bank of Belgium

11:15 – 13:00 Session 2: Next Generation Cash Cycle

Bridging the Divide Between Payments Innovation and Regulation – A South African Cash Perspective

The South African cash landscape, the traditional cash cycle and associated settlement infrastructure
Innovation with regards to settlement and access to cash, and the distortionary effects they have on the traditional South African cash cycle
The potential for the introduction of systemic risk with unconstrained innovation
The South African approach to regulatory reform

Yaseen Karbelkar

Standard Bank

Spread too Thin? Cash Use: A View from the UK

Changing picture of cash usage in UK retail
Maintaining a viable cash infrastructure
Ethical considerations in access to cash

Andrew Cregan

British Retail Consortium

Te Moni Anamata (the Future of Cash) – A Case Study from Aotearoa (New Zealand)

A multi-year, multi-phase programme to solve the simultaneous equations of what the futures will be for cash, the cash system, and RBNZ’s own vaulting and commercial arrangements for supplying it
Assessing options to address any unwanted consequences of cash’s decline, including its unique roles in economic and social life
Developing a business case for investment in its future vaulting and commercial arrangements,
Seeking to increase and formalise its stewardship role for the cash system

Graeme Denny

Reserve Bank of New Zealand

13:00 – 14:00 Lunch

14:00 – 16:20 Session 3: Future Makers’ Workshop

The Future Makers Workshop, is a co-creation workshop where participants will look at the changing strategic landscape and gain insight into futures literacy methods. The workshop will be facilitated by senior experts from Demos Helsinki, a global think tank working on the transformation of post-industrial societies. Their approach to futures is centered on exploring different possible scenarios together, and helping organizations define their role and responsibility in the changing environment. Hence the Future Makers mindset: without foresight, it is not possible to be an active agent for change. In the workshop, participants will conduct a horizon scanning exercise and create a vision of a desirable future.

16:50 – 18:00 Session 4: Cash and the Digital Consumer

Cash 4.0 – The Evolution of the Cash Cycle

What have been the different stages of the cash cycle over the years, and how have they evolved?
Who are the key players, and how have their roles changed?
Where are we now, and where is the cash cycle heading?
Who could bring the next Disruption to the Cash Cycle?

Zennan Green

Glory

Why Do We Use Cash? The Behavioural Reasons For Choosing Cash

Who is using cash
Behavioural insight, including habitual behaviour Payment attitudes and intentions
What could change this?

David Marsh

RBS

Wednesday 22 April 2020

9:00 – 11:00 Session 5: How are Stakeholders Innovating

“Cash Availability”: The Untold Story

How SBV disrupted the market to mitigate systemic risk: cash availability; greater good mandate; risk led innovations
An outline of a Tiered Business Model – market leaders in Industry essential services
Key strategic lessons

Mark Barett

SBV

ATM Pooling in the Netherlands

Past: how did it all start?
Present: where are we now?
Future: how do we see our future?

Peggy Costens

Geldmaat

Branch ATM Network – BNP Paribas Poland Outsourcing Model

How to offer best-in-class, modern self service services to the customers with tight control on cost of cash and operations?
A unique outsourcing model for the self service network
An optimal division of labour between the commercial outsourcer and the bank

Jerzy Porzucek

BNP PARIBAS Polska

Improving the Efficiency of the Handling of Cash: the EPC “Recirculation Paper”

The cash cycle – possibilities to optimise via local recirculation?
The European landscape – a multifaceted picture.
Examples of local best pest practices.
What could stakeholders in society do to foster recirculation?

Diederik Bruggink

European Payments Council

11:25 – 13:00 Session 6 – Panel Discussion: Introducing CashTech: When Cash Encounters Fintech

CashTech gathers companies which make use of software and modern technology to provide cash services, including access to cash, acceptance of cash payments as well as enhancing the efficiency of the cash cycle

Chair:José Ángel Fernández Freire

Innovation Director, Prosegur Cash

Andreas Veller

Viacash/Barzahlen

Christophe Caffard

CashWay

Sandipan Chakraborty

Sonect

Louise O’Hara

Shrap

13:00 – 14:15 Lunch

14:15 – 15:55 Session 7: Making Cash More Efficient

Understanding the Cost of Payments

A review of costs of international costs of payments studies
Cash vs. Digital : who is the winner?
Levers to reduce the cost of cash

Franz Seitz

Economist

Local Delivery of Cash to the Public – Keeping it Affordable

In an age of convenience, how can cash be made available locally, so it can retain its place on the payment choice menu?
Traditional ATM services can be expensive. Can Smarter, Next Generation ATMs expand services whilst lowering costs?
With bank branches closing in almost every market, what alternative cash delivery channels are feasible?
How is the local cash delivery landscape likely to look a decade from now