Tuesday 21 April 2020
09:00 – 10:45 Session 1: Setting the Scene
Adapting to the Evolving Cash Landscape
- The evolution of the cash landscape
- New ways to facilitate access to cash
- Optimising NCB cash distribution scheme
Banco de Espana
How the Fed is Planning for the Future of Cash
- Environmental scan of the US: cash is not going away; however, how it is used is changing
- The Fed’s perspective on what these changes mean to its FedCash mission
- How will the Fed accomplish these strategies?
Cash Product Office Federal Reserve Bank
The New Cash Center of the National Bank of Belgium
- State of the art security
- Automation of the vault management and the sorting area
- Reengineering of the logistics processes
Laurent de Nys
National Bank of Belgium
11:15 – 13:00 Session 2: Next Generation Cash Cycle
Bridging the Divide Between Payments Innovation and Regulation – A South African Cash Perspective
- The South African cash landscape, the traditional cash cycle and associated settlement infrastructure
- Innovation with regards to settlement and access to cash, and the distortionary effects they have on the traditional South African cash cycle
- The potential for the introduction of systemic risk with unconstrained innovation
- The South African approach to regulatory reform
Spread too Thin? Cash Use: A View from the UK
- Changing picture of cash usage in UK retail
- Maintaining a viable cash infrastructure
- Ethical considerations in access to cash
British Retail Consortium
Te Moni Anamata (the Future of Cash) – A Case Study from Aotearoa (New Zealand)
- A multi-year, multi-phase programme to solve the simultaneous equations of what the futures will be for cash, the cash system, and RBNZ’s own vaulting and commercial arrangements for supplying it
- Assessing options to address any unwanted consequences of cash’s decline, including its unique roles in economic and social life
- Developing a business case for investment in its future vaulting and commercial arrangements,
- Seeking to increase and formalise its stewardship role for the cash system
Reserve Bank of New Zealand
13:00 – 14:00 Lunch
14:00 – 16:20 Session 3: Future Makers’ Workshop
The Future Makers Workshop, is a co-creation workshop where participants will look at the changing strategic landscape and gain insight into futures literacy methods. The workshop will be facilitated by senior experts from Demos Helsinki, a global think tank working on the transformation of post-industrial societies. Their approach to futures is centered on exploring different possible scenarios together, and helping organizations define their role and responsibility in the changing environment. Hence the Future Makers mindset: without foresight, it is not possible to be an active agent for change. In the workshop, participants will conduct a horizon scanning exercise and create a vision of a desirable future.
16:50 – 18:00 Session 4: Cash and the Digital Consumer
Cash 4.0 – The Evolution of the Cash Cycle
- What have been the different stages of the cash cycle over the years, and how have they evolved?
- Who are the key players, and how have their roles changed?
- Where are we now, and where is the cash cycle heading?
- Who could bring the next Disruption to the Cash Cycle?
Why Do We Use Cash? The Behavioural Reasons For Choosing Cash
- Who is using cash
- Behavioural insight, including habitual behaviour Payment attitudes and intentions
- What could change this?
Wednesday 22 April 2020
9:00 – 11:00 Session 5: How are Stakeholders Innovating
“Cash Availability”: The Untold Story
- How SBV disrupted the market to mitigate systemic risk: cash availability; greater good mandate; risk led innovations
- An outline of a Tiered Business Model – market leaders in Industry essential services
- Key strategic lessons
ATM Pooling in the Netherlands
- Past: how did it all start?
- Present: where are we now?
- Future: how do we see our future?
Branch ATM Network – BNP Paribas Poland Outsourcing Model
- How to offer best-in-class, modern self service services to the customers with tight control on cost of cash and operations?
- A unique outsourcing model for the self service network
- An optimal division of labour between the commercial outsourcer and the bank
BNP PARIBAS Polska
Improving the Efficiency of the Handling of Cash: the EPC “Recirculation Paper”
- The cash cycle – possibilities to optimise via local recirculation?
- The European landscape – a multifaceted picture.
- Examples of local best pest practices.
- What could stakeholders in society do to foster recirculation?
European Payments Council
11:25 – 13:00 Session 6 – Panel Discussion: Introducing CashTech: When Cash Encounters Fintech
CashTech gathers companies which make use of software and modern technology to provide cash services, including access to cash, acceptance of cash payments as well as enhancing the efficiency of the cash cycle
Chair:José Ángel Fernández Freire
Innovation Director, Prosegur Cash
13:00 – 14:15 Lunch
14:15 – 15:55 Session 7: Making Cash More Efficient
Understanding the Cost of Payments
- A review of costs of international costs of payments studies
- Cash vs. Digital : who is the winner?
- Levers to reduce the cost of cash
Local Delivery of Cash to the Public – Keeping it Affordable
- In an age of convenience, how can cash be made available locally, so it can retain its place on the payment choice menu?
- Traditional ATM services can be expensive. Can Smarter, Next Generation ATMs expand services whilst lowering costs?
- With bank branches closing in almost every market, what alternative cash delivery channels are feasible?
- How is the local cash delivery landscape likely to look a decade from now
Transformation of Cash Distribution in Spain
- Situation before 2008 financial crisis
- Financial system concentration
- Current distribution networks available (banks and independent distributors)
José Rincón Rodriguez
Euro Automatic Cash
16:20- 17:30 Session 8: Thinking out of the Box
Future Makers’ Workshop – The Aftermath
- Learnings and Insights
- Views of the Future
- What Next?
Petteri Lillberg & Chris Rowley