Shaping the cash cycle of the future

Diederik Bruggink is Senior Director at the European Savings and Retail Banking Group (ESBG) where he is responsible for all payments topics worldwide. In that role, he also advocates the associations’ positions on payments with policymakers, regulators, standardisation bodies, industry associations, and enabling a constant member dialogue on developments, with a particular focus on innovation. He is Chair of the Cash Efficiency Working Group of the European Payments Council (EPC) and he was co-chair of the Euro Retail Payments Board (ERPB) working group on access to and acceptance of cash. He is also a Member of the Board of the European Payments Council and he is a member of the European Commission’s Payments Systems Market Expert Group and he was a member of the European Central Bank’s Market Advisory Group on the Digital Euro, to name a few.

Professor Franz Seitz teaches Economics with a special focus on Monetary Policy and Financial Markets at Weiden Technical University of Applied Sciences in Germany. He is author of numerous articles in national and international journals. His main fields of research are monetary theory and policy, financial markets as well as payments markets, especially cash in circulation. For many years, Professor Seitz has been acting as a consultant in different projects for central banks, commercial banks and financial as well as non-financial corporations.

Scott is a seasoned executive with 20 years of experience in the cash management industry, including leadership roles in operations, strategy, and business development.

With overarching responsibility for group transformation and growth at Australia’s largest cash management organisation, Scott played a pivotal role in driving strategic transformation programs and overseeing key divisions such as precious cargo and security fleet innovation. Scott was key to the transformation of the cash industry in Australia. He has also been actively involved in industry leadership, including as Chair of the Asian Cash Management Association’s Security Committee.

Scott holds a Bachelor of Economics from Macquarie University, is a graduate of the Australian Institute of Company Directors, and is known for his pragmatic leadership and commitment to best practices.

Malte Krueger is Professor of Economics at the University of Applied Sciences in Aschaffenburg (Germany) and works as a consultant for PaySys Consultancy (Frankfurt). He holds a Ph.D. in economics from the University of Cologne (Germany) and has worked as a research fellow for the Bank of Spain, the University of Western Ontario, the University of Durham, the University of Karlsruhe, the University of Applied Sciences in Frankfurt and the European Commission. Consulting projects have focused on payments – including internet payments - and the list of clients includes banks, processors, merchants, card schemes, payment service providers, government institutions and others, in Germany and other European countries. Academic research has focused on payments in general, two-sided markets, monetary economics and exchange rates. Malte has published widely in academic and industry journals.

Pascal Wicht is a strategic systems researcher and designer studying how societies adapt to technological, social and environmental transitions globally. A specialist in adoption and systemic change, his work examines the invisible architectures that shape trust, sovereignty and the circulation of value, with a particular focus on cash and its interactions with mobile money and fintech innovations, especially in the Global South.

In parallel to his international research and consulting work, he also teaches at the University of Lausanne and ECAL Art and Design School, where his courses connect strategic design, social sciences and future thinking to explore how infrastructure, economies and societies can evolve within planetary boundaries and strong social foundations.

Mikael is a senior financial services leader with over 15 years of experience in banking, capital markets, and financial technology innovation. His career spans central banking, global consulting, and strategic advisory, equipping him with deep expertise in financial market infrastructures, digital transformation, and regulatory-driven innovation.

A managing consultant at PA Consulting, Mikael is recognized for his ability to lead large transformation programmes, shaping strategies that drive efficiency, transparency, and resilience in the financial ecosystem.

Jim Leroux is the CEO of Pin4, a global leader in cardless cash disbursement solutions, enabling secure, instant, and convenient cash payouts across ATMs and retail partner locations. With a presence spanning 200 countries and a network of over 500k cash pick-up points worldwide, Pin4 empowers businesses, governments, and humanitarian organizations to deliver cash quickly and reliably—even to individuals without payment cards or bank accounts. Jim has been active in fintech for over 30 years as an operator, investor, advisor and attorney, with a focus on new innovations in the payments and fintech industries.